Participant / Parent / Guardian / Caregiver /
Spectator / Code of Conduct Policy
RATIONALE
Relationships at the Club are founded in mutual acceptance, inclusion, kindness, and respect are
expected to be modeled by everyone. A positive and optimal environment exists when everyone feels
safe, comfortable, accepted and having fun.To enhance the program for all participants, and to increase
engagement in activities.
POLICY
The Club is committed to zero tolerance for bullying, racism, sexual harassment, substance abuse and
disrespectful behavior towards others, equipment and facilities. Employees will always take preventative
measures and intervene appropriately as required to support a positive environment for everyone.
Participants
The Club requires the commitment of all participants to provide an environment in which all individuals are
treated with respect, supports equal opportunity and prohibits discriminatory practices. Participants are
expected to conduct themselves in a manner that reflects the Club core values. At the supervisor’s
discretion based on individual and/or program needs participants may not be permitted to use
their cell phone or any other electronic device during scheduled program time.
Visitor/ Spectator Behavioural Expectations
The Club requires a commitment of all visitors/spectators and other stakeholders, to provide an
environment in which all individuals are treated with respect, supports equal opportunity and prohibits
discriminatory practices. Visitors / spectators, and other stakeholders are expected to conduct themselves
at all times in a manner that includes mutual respect, fairness, integrity, and open communication.
PROCEDURE
The concepts of respect, positive reinforcement, valuing diversity, inclusion and good sportsmanship all
contribute to healthy child development. Program environments will align with the Clubs Core Values to be
welcoming and supportive of the learning and healthy development of participants. Participants will be
required to keep their phone and personal electronic devices away with their belongings. If any participant
has their phone or electronic device out during program time, they will be asked to put their device away or
give it to the leader to be placed in a safe location until the program is finished or until they are signed out.
This is at the discretion of the supervisor based on individual and/or program needs.
Participants
Behaviours on the part of participants that are deemed to not meet our behavioural management
policy will not be tolerated and addressed based on our behavioural management policy steps.
- The Participant Behavioural Expectations will be available to families and three “R’s” will be explained
at the start of each program (3R’s – Respect Yourself, Respect Others, Respect the Environment).
Behavioural Management Policy will be stated in Parent Manual. - Employees will address negative behaviour and when needed work with the participant(s) to help them
understand their responsibility for positive behaviour. Leaders will support participant issues and
supervisors will communicate with parents/guardians/caregivers. - Employees will inform supervisors of the situation who will then sets up a meeting involving participant,
parents/guardians/caregivers as per Behavioural Management Policy). - If unacceptable behaviour persists the program coordinator will meet with the participant and parent/
guardian to discuss a plan and future involvement in Club programs. - The Behaviour Management policy and procedure will support any participant related suspension from
programs / services. - Participant cases that cannot be resolved may result in removal from a program or facility. In extreme
cases the police may need to be called and an investigation pursued. The police play an essential role
in making our communities safer. - All major participant incidents will be documented on an Incident Report form.
Parents/Guardians/Caregivers/Spectators/Visitors Behaviours on the part of visitors, parents/legal
guardians / caregivers and other stakeholders that are deemed to be aggressive and not be tolerated. - The Visitor / Spectator Behavioural Expectations will be posted at the Clubs main entrance.
Supervisors will develop an appropriate plan to communicate the policy to families. - Employees will address negative behaviour and when needed work with the individual(s) to help them
understand their responsibility for positive behaviour. Leaders will support participant issues and
supervisors will support visitor and/or spectator issues. - Employees will inform supervisors of the situation who then sets up a meeting involving
parents/guardians/caregivers (if a minor). A meeting will also occur involving the
parents/guardians/caregivers and victim, (if there is one) if further action is required. - If unacceptable behaviour persists the program coordinator will meet with the individuals to discuss a
plan and future involvement in Club programs. - The Behaviour Management policy and procedure will support any related suspension from
programs / services. - Cases that cannot be resolved may result in removal from a program or facility. In extreme cases the
police may need to be called and an investigation pursued. The police play an essential role in making
our communities safer. - All incidents will be documented on an Incident Report form.
Removal may include, but are not limited to:
Participants/ Parents/Guardians/ Caregivers/ Spectators/ Visitors• Improper use of mobile devices.
• Using or possessing alcohol or illegal chemicals.
• Smoking or vaping on property.
• Carrying, concealing a weapon or any device or object that may be used as a weapon.
• Harassment or intimidation by words, gestures, body language, or any type of menacing behaviour.
• Physical contact with another person in an angry, aggressive, inappropriate or threatening way.
• Verbally abusive behaviour, including angry or vulgar language, swearing, name-calling or shouting
• Sexually explicit conversations or behaviour or any sexual contact with another person.
• Loitering within or on the grounds of the Club.
• Theft or vandalizing behaviour that results in the destruction or loss of property
• A pattern of continued inappropriate behaviour.
• Behaviour that is deemed morally, physically or mentally disruptive to the well-being of others.